112 Emergency Call Centers Answered About 60 Million Calls Since the New Year

In the 81 emergency call centers expanded in 112 provinces by the Ministry of Interior, 59 million 107 thousand calls have been answered since the beginning of the year.

112 Emergency Call Centers, developed with domestic and national software facilities and combining the emergency call lines of the sanitary emergency, police, gendarmerie, forest fire, coast guard and AFAD in a single number 112, provide service in 81 provinces. In the 7-month period of this year, a total of 24 million 7 thousand 59 calls were received in the emergency call centers operating on a 107/410 basis. While 40 million 748 thousand 69 of these calls were false calls, the amount of original calls was recorded as 18 million 359 thousand 341 in this process.

Obstacles in Emergency Situations Removed with Single Number 112

In the 112 Emergency Call Centers, the emergency calls of individuals with hearing and language-speech disabilities are met with the Accessible 112 service. Within the scope of the barrier-free 112 service, visual sign language service has been provided to 1600 citizens since the beginning of the year.

44 thousand 305 E-Calls Received

The e-call system, which is defined as an in-vehicle automatic emergency call system, automatically calls 112 in the event of a possible traffic accident, even if the victims are unconscious, and transmits the data regarding the moment of the accident received from the vehicle's computer systems to the 112 Emergency Call Center. If necessary, it enables the vehicle to be called back from the 112 Emergency Call Center. Between January 01 and July 25, 112 emergency situations were responded to immediately at 44 Emergency Call Centers with the e-call system.